Shipping Policy
We are committed to providing reliable, efficient shipping services to ensure your office furniture arrives safely and on time, no matter where you are. Our shipping process is designed to minimize delays and keep you informed every step of the way, so you can plan for your new workspace additions with confidence.
Order Processing: All orders are processed within 2-3 business days of placement. During peak seasons or for custom items, processing time may extend to 4-5 business days, and we will notify you via email if there are any delays. We do not process orders on weekends or major holidays, and processing time does not include shipping transit time.
Domestic Shipping: We offer standard and expedited shipping options for domestic orders. Standard shipping typically takes 3-7 business days from the date of dispatch, while expedited shipping takes 1-3 business days. Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free standard shipping is available on orders that meet a minimum purchase threshold, as indicated on our website.
International Shipping: We ship to select international locations. International shipping times vary by destination, ranging from 7-14 business days for standard shipping and 3-5 business days for expedited shipping. Customers are responsible for all customs duties, taxes, and import fees associated with international orders, as these are not included in the shipping cost or order total. We recommend checking with your local customs office for more information on applicable fees.
Shipping Confirmation: Once your order is dispatched, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package’s progress in real time. If you do not receive a tracking number within 4 business days of order placement, please check your spam folder before contacting our support team. We are not responsible for delays caused by carrier issues, weather conditions, or customs hold-ups.